This policy applies to all products purchased on this website.

• No-reason returns: Within 30 days from the date of receipt.
• Quality issues: No time limit from the date of receipt.

• Product must be unused, undamaged, and odorless.
• Original packaging must be intact, including all accessories and gifts.
• Unopened products are given priority for return or exchange.

• No-reason returns: We cover return shipping costs and reimburse the cost of sending replacement items.
• Quality issues: All related costs are covered by us, including replacement shipping.

1. Contact customer service to submit a request (order number, photos or video proof required).
2. Receive the return address and logistics instructions.
3. Ship the product back and retain the tracking number.
4. After inspection and approval, a refund or replacement will be processed within 1–3 business days.

Refunds will be issued to the original payment method. If the payment method does not support refunds, alternative arrangements will be made.

• Requests submitted after more than 30 days (no-reason returns).
• Products that have been used or damaged.
• Missing original packaging or accessories.
• Specially marked non-returnable items.

Our goal is to make returns simple, transparent, and worry-free.